Click and Collect

What is Click & Collect?

Click & Collect is Jayley’s new service that allows you to buy online and collect purchases in store. There are no delivery charges and no waiting around at home for the postman.

WHICH OF JAYLEY'S STORES CAN I HAVE MY CLICK & COLLECT ORDER DELIVERED TO?

Your Click & Collect order can be sent to any UK standalone store but not any of Jayley's concessions, outlets, or airport stores.

HOW SOON CAN I GET MY HANDS ON MY ORDER?

Your order will reach the store 2 - 4 days from point of order. Jayley will stay in touch and drop you a line via e-mail once the order has been dispatched and another one when it is ready for collecting.

WILL I NEED TO TAKE ANYTHING WITH ME WHEN I GO TO COLLECT THE ORDER?

We need to check you are who you say you are! So bring along your collection e-mail (on paper or on your Smartphone) and either your passport or your driving license (a credit or debit card with a valid signature, is also acceptable). These are the only forms of ID that will be accepted. Regrettably, we cannot accept NUS cards, business cards, Blockbuster membership cards or even playing cards as forms of ID. So please remember the correct ones.

CAN I ELECT SOMEBODY TO COLLECT THE ORDER ON MY BEHALF?

Unfortunately we need you and only you to collect your order. Please turn up with photo ID (passport or driving licence) and your confirmation e-mail in hand.

HOW CAN I FIND JAYLEY'S STORE AND WHAT TIME IS IT OPEN?

Details for all Jayley’s stores can be found here. Your confirmation e-mail will also point you in the right direction of your selected store.

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