What size is this?
All of our luxury pieces (bar a handful of jackets and dresses) are conveniently ONE SIZE only which can be styled with catwalk inspired belts or over a large chunky knit. For the summer, why not try wearing loose as an accent?
What are your products made of?
All of Jayley's fine apparel is produced from the finest fabrics. Please email us or call us for specifics.
What can I wear this with?
Stylist advice on how to wear a garment is available 24/7. Please message us via social media @jayleyonline or email us at style@jayley.com
I'm size 16, what will fit?
We have certain SKUS that fit UK sizes 16-20 such as Coney Gilets and Kimonos. Please speak to our stylist team via social media @jayleyonline or email us at style@jayley.com
I'm size 6, what will fit?
All of our pieces are suited to a UK size 6. Our one size principle allows a size 6 to emphasise silhouette with belts and on trend layering.
I cant find a specific product on your website, do you have it in stock?
All of our luxury pieces can be found on our online boutique. We stock a wide range of garments and accessories - from faux fur gilets, to long kimonos, fur capes and much more. If you can't see the product you are looking for, it may have sold out. However, you can contact us to find out if we plan to stock the item again in the future.
What other colours do you do in this style?
All available colours and styles can be seen on our website.
Where are your animals farmed?
Jayley is passionate about the welfare of all animals and as a leading international luxury brand for many years, we have strict procedures in place. Please see our animal welfare statement.
Do you offer discount codes?
From time to time we offer our VIP customers and social media followers rewards in the form of discounts. Please follow us @jayleyonline to keep ahead of special incentives.
I missed your social media discount, will you be sending out more?
We are sorry that you missed the opportunity to save on luxury brand Jayley. Our next promotion will be posted on our Facebook timeline @jayleyonline
Do you provide styling advice or inspiration?
We offer a complete styling advice service. To help assist, please message us via social media @jayleyonline or email us at style@jayley.com
Where are your garments made?
All of our luxury collections are designed in the UK by our leading design team and manufactured overseas.
What will go with this piece?
Please message our Stylist Team @jayleyonline or email us at style@jayley.com
I can't log in to my Jayley account, can you help?
We're sorry you are experiencing difficulties with your account. For ease, choose a guest checkout or email us at sales@jayley.com and we can help. (Normal office hours are Monday to Friday 09:00 – 17:30 UK Time)
My promotional code is not working, can you help?
All promotions we run as a luxury brand are time sensitive. Unfortunately, if the code is not working the discount code has expired. Please follow our Facebook timeline for VIP reward discounts @jayleyonline.
When/what is your next promotion?
All of our discounts are advertised at the discretion of Jayley international lifestyle brand. Please follow us at Facebook @jayleyonline to view New Arrivals and up and coming reward promotions for our VIP international customers and followers.
Can I pay with cash on delivery?
As an international luxury lifestyle brand ALL payment transactions are via our secure, encrypted payment system on www.jayley.com. We do NOT accept payment via cash on delivery, all payments are made online. Your luxury Jayley item will be shipped within 24 hours.
What are the delivery costs?
UK - All UK orders over £30.00 get free Next Working Day delivery. otherwise its £3.00 per delivery.
EUROPE - All delivery charges for Europe are £10 and are delivered within a window of 7 working days.
NORTH AMERICA - We have a flat convenient shipping fee of £15.00
INTERNATIONAL - We have a flat convenient shipping fee of £25.00