25% off orders over £50 - Use Code: SNEAK

Delivery & Returns

Whether you need that new coat or jacket, tomorrow, or at a time that fits in around you, we have a range of delivery choices available to best suit you’re every requirement. Check out our delivery options to find the one that suits you best.

NEXT DAY UK DELIVERY - £3 Free on orders over £50

UK SATURDAY OR SUNDAY DELIVERY - £7.00 £4 on orders over £50

Order by 5pm for next day delivery*

Order by 5pm on Friday for Saturday or Sunday delivery**

Orders placed from Saturday and Sunday will arrive on a Tuesday

Email with tracking number once your order has been dispatched

Unfortunately, we are unable to guarantee next day delivery for more remote parts of the United Kingdom

EUROPE - £ 10

Delivered within 7 working days

Email with tracking number once your order has been dispatched

NORTH AMERICA - £ 15

Email with tracking number once your order has been dispatched

REST OF WORLD - £25

Email with tracking number once your order has been dispatched 

Return / Refund

Return

Jayley want you to be happy with your purchase. If you're unhappy with your purchase, please let us know in writing within 14 days of purchase for return or exchange. Jayley asks that you try the garment when you are not wearing fragrance, deodorant or make-up to avoid leaving marks or scent. Unwanted goods will not be accepted if they are returned in any other condition.

It's important that any unwanted product is returned in a re-saleable condition, the products must be returned unwashed, unworn with all labels and tags left attached, kept in all original packaging. We're unable to refund on the following items:

· Products which have been personalised for you

· Product which have been altered to fit

· Underwear and hosiery

This does not affect your statutory rights.

Refund

If you are eligible, we can only process a refund with proof of purchase onto the original card or PayPal account used to pay for the goods. As long as you send the goods back to us in accordance with the Conditions of Return, Jayley will refund your order within 14 days of receiving the goods, due to varying processing times between payment providers.

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