30% off orders over £50 - Use Code: BLACK

FAQ's

Q) What Size is this?

A) All of our luxury pieces ( par a handful of jackets and dresses) are conveniently ONE SIZE only which can be styled with catwalk inspired belts or over a large chunky knit...... or for summers wears worn loose as an accent.

Q) What is this made of?

A) All of JAYLEY fine apparel is produced from the finest fabrics. Please email us or call us for specifics.

Q) What can I wear this with?

A) Stylist advice on how to wear a garment or to help you choose is available 24x7. Please message us via social media @jayleyonline or email us at style@jayley.com

Q) I'm size 16 what will fit?

A) We have certain SKUS that fit 16 - 20 such as Coney Gilets and Kimonos please speak to our stylist team to help. Please message us via social media @jayleyonline or email us at style@jayley.com

Q) I'm Size 6 what will fit?

A) All of our pieces are suited to a size 6. Our one size principle allows a size 6 to emphasize silhouette with belts and on trend layering.

Q) I cant find this on your website

A) All of our luxury pieces can be found on our luxury online boutique www.jayley.com. If you cant see your chosen product regrettably this garment may have sold however we may be re-listing. Please speak to our stylists for support.

Q) What other colours do you do in this style

A) All available colourways can be seen on our website.

Q) Where are your animals farmed?

A) JAYLEY is passionate about the welfare of all animals and as a leading international luxury brand for many years have strict procedures in place. Please see our animal welfare statement.

Q) I want a discount

A) From Time to time we offer our VIP customers and social media followers rewards in the form of discount. Please follow us @jayleyonline to keep ahead of special incentives.

Q) I missed your social media discount

A) We am sorry that you missed the opportunity of saving on luxury brand JAYLEY. Our next promotion will be posted on our Facebook timeline @jayleyonline

Q) I want styling advice

A) Thank you for your interest in luxury lifestyle barnd JAYLEY. We offer a complete styling advice service. To help assist  please email us or message us via social media @jayleyonline or email us at style@jayley.com

Q) Where are garments made?

A) All of our luxury collections are designed in the UK by our leading design team and manufactured overseas.

Q) What will go with this?

A) Please message our Stylist Teams 24x 7 @jayleyonline or email us at style@jayley.com

Q) I cant log in to my JAYLEY account?

A) Apologies you are experiencing difficulties with our luxury online boutique. For ease please complete your luxury online shopping experience and choose a guest checkout or email us sales@jayley.com and we can help. ( Normal office hours are Monday to Friday 08.30 – 17.30)

Q) The promotional code is not working?

A) All promotions we run as a luxury brand are time responsive. Unfortunately if the code is not working the time frame for the discount has ended. Please follow our Facebook timeline for VIP reward discounts @jayleyonline.

Q) When / what is your next promotion?

A) All of our discounts are advertised at the discretion of JAYLEY international lifestyle brand. Please follow us at Facebook @jayleyonline to view New Arrivals and up and coming reward promotions for our VIP International customers and followers

Q) I want this its not on your site?

A- Regretably if the product is not showing on our luxury website the item may of sold our due to high demand. Please leave with me and I will look into this for you and get back to you within 2 hours.

Q) Cash on delivery – Can I pay this way?

A)As an international luxury lifestyle brand ALL payment transactions are via our secure, encrpyted payment system on www.jayley.com. We do NOT accept payment on delivery, all payments are online and then your luxury JAYLEY item will be shipped within 24 hours.

Q) What are the delivery costs?

-UK) All UK deliveries OVER £50 are complimentary NEXT WORKING DAY DELIVERY otherwise its £3 per delivery

-EUROPE) All delivery charges for Europe are £15 and are delivered within a window of 2-4 days.

-INTERNATIONAL) We have a flat convenient shipping fee of £24.99. Your luxury JAYLEY items will be delivered within 3-5 days with our chosen third party courier UPS

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